Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use Pitch.By creating an account or using Pitch, you agree to this Privacy Policy.
To create an account you need to provide data including your name, email address and/or mobile number, general location (e.g., city), and a password. If you register for a premium Service, you will need to provide payment (e.g., credit card) and billing information.

1. Information We Collect

We collect only the information necessary to operate, secure, and improve Pitch.

A. Information You Provide 

• Account details (name, email, phone number, password)
• Profile information (bio, skills, education, experience, interests)
• General location (e.g., country)
• Multimedia content (videos, photos, stories, posts, live sessions)
• Professional documents (CV, work experience, certificates, recommendations)
• Messages and interactions (comments, chats, reactions)
• Job‑related information (applications, preferences, recruiter actions)
• Payment (e.g., credit card) and billing information if you register for premium service.

B. Automatically Collected Information

• Device information (model, OS, unique identifiers)
• Log data (IP address, timestamps, app activity)
• Usage analytics (feature engagement, performance metrics)
• Cookies and similar technologies on the website

C. Information from Third Parties

• Identity verification partners
• Educational institutions or organizations you connect with
• Recruiters or companies interacting with your profile
• Social login providers (if enabled)

We do not collect biometric identifiers, sensitive health data, or unnecessary personal information.

 

2. How We Use Your Information

We use your information to:

• Operate and improve the Platform
• Personalize your professional profile and recommendations
• Enable networking, messaging, and community interactions
• Support job search and recruitment workflows
• Facilitate events, challenges, and recognition programs
• Ensure safety, security, and fraud prevention
• Comply with legal obligations

We do not sell your data to third parties.

You can request more details about data usage.

 

3. Legal Basis for Processing (GDPR)

If you are located in the EU/EEA, we process your data based on:

• Your consent
• Contractual necessity
• Legitimate interests (security, platform improvement)
• Legal obligations

 

4. How We Share Your Information

We may share your information with:

• Recruiters, companies, and organizations you choose to interact with
• Service providers (hosting, analytics, verification, communication tools)
• Partners offering opportunities, events, or programs
• Legal authorities when required
• We share your data across our different Services and Pitch affiliated entities or our service providers.
• Your profile is fully visible to all members and customers on or off of our Services. Subject to your settings. 
• Our Services allow viewing and sharing information, including through posts, likes, follows and comments, sharing, and reshare.
• We can also share your personal data as part of a sale, merger or change in control, or in preparation for any of these events
   

We never sell your personal data.

We do not share your private messages unless legally required.

5. International Data Transfers

Your data may be processed in the United Arab Emirates, European Union, The United States, or other jurisdictions where our partners operate.
We use appropriate safeguards such as Standard Contractual Clauses.

6. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Correct or update your information
• Delete your account
• Withdraw consent
• Object to processing

To exercise your rights, contact: support@pitch.today

You can request a data deletion guide.

7. Data Retention

We retain your information only as long as necessary to provide the Platform or comply with legal obligations.
You may delete your account at any time.

8. Security

We use industry‑standard security measures, including encryption, access controls, and monitoring.
While no system is perfectly secure, we take all reasonable steps to protect your data.

 

9. Children’s Privacy

Pitch is not intended for users under 16.
We do not knowingly collect data from children under this age.

 

10.Child Safety Standards

Pitch has a zero-tolerance policy toward child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM).
Users are strictly prohibited from:

• Uploading, sharing, distributing, promoting, or requesting CSAM.
• Engaging in grooming, exploitation, trafficking, or any activity that harms minors.
• Using the Platform to facilitate illegal or abusive conduct involving children.

Pitch reserves the right to:

• Remove content that violates these standards.
• Suspend or permanently terminate offending accounts.
• Report illegal content or activities to relevant law enforcement authorities where required by law.

Users can report content, profiles, messages, or activities that may involve child exploitation or abuse through the in-app reporting tools or by contacting our safety team.
For child safety concerns, contact:
Email: support@pitch.today
We are committed to maintaining a safe environment and taking prompt action against any content or behavior that endangers children.

 

11. Changes to This Policy

We may update this Privacy Policy.
We will notify you of significant changes via the app or email.

 

12. Contact Information

Footbridge Technologies FZCO 
DTEC, Technohub 1, 
Dubai Silicon Oasis
United Arab Emirates
Email: support@pitch.today  
Phone: +971 503 303 803